Shipping policy
We try our best to ship items within 2 business day as long as they are in stock. Within 5 business days if they are not in stock. Your items will ship to the address you provided us, with the shipping method you choose at checkout. If there are any problems with the address or shipping method we will call you to correct any problems. We will contact you to make arrangements for local pickup options. See more details in the Terms section below.
We currently ship to all 50 states in the US. All orders are shipped via USPS and UPS.
Orders Not Received
If you have not received your items, please contact USPS with your tracking number to inquire where your package is. Once your package has left our shop, we are not responsible for it. We are also not responsible for any damages to products incurred during transit. We ensure that all fragile items are packed securely. Should damage occur to your package, please contact us so we may help you resolve the problem quickly.
Please Note: Candles, melts & other wax products are sensitive to heat and may melt slightly during the shipping process, or you may notice ‘sweating’ on the top of your product. This is normal will not affect the overall product in any way.